Be there in the moment
that matters most
Mobile crisis units, hospital emergency teams, campus response teams, and hotlines get a secure command center for the people linked to them: real-time alerts, full safety-check transcripts, and a direct line to the treating therapist.
Everything you need before you join
Crisis Team Dashboard
One view of every linked client, open alerts, and safety assessments awaiting review.
Real-Time Crisis Alerts
Urgency level, detected themes, and an AI clinical summary the moment risk is detected.
Full Safety-Check Transcripts
Every question and answer from the clinical safety check, with risk score and level.
Clinical PDF Export
Export standardized safety assessment reports for handoff and records.
Team Join Code
Clients link you directly, or their therapist assigns you to one client or an entire caseload.
Therapist Messaging
Secure threads with the treating therapist, including shared clinical notes.
Linked Client Records
Manage linked clients, review escalation history, and remove links when care ends.
Escalation Chain Visibility
See who was contacted: emergency contacts first, then outpatient providers, then the therapist.
Privacy Scoped Access
You see crisis and safety data only, never journals or general chat history.
Up and running in four steps
Register your team
Tell us about your organization, coverage area, and hours of operation.
Get approved
MindMate administrators review and approve every crisis team before activation.
Share your team code
Clients or their therapists link you with a single code.
Respond with context
Receive alerts, review safety checks, and coordinate with the therapist.
Privacy and compliance, built in
Wellness data belongs to the people who create it. It is encrypted, never sold, and shared only with consent.
HIPAA Compliant
Healthcare grade privacy standards
Admin Approved Teams
Crisis access is granted only after review
Scoped Data Access
Crisis and safety data only, nothing else
Ready to get started?
Crisis & Emergency Teams can be live in minutes.